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Adding Under 18 Clients

Learn how to add patients under 18 years of age.

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Written by Hana

1. Patient Details

  • Enter the minor’s legal first name and last name.

  • Enter the date of birth.

  • Select gender as appropriate.

  • Complete the address section in full (street, suburb, state, and postcode).

⚠️ Do not enter an email address or phone number for the minor. These fields must remain blank.

2. Caregiver Contact Information

  • Select "Add Caregiver".

  • Record the primary caregiver’s full name.

  • Enter the caregiver’s email address and phone number.

  • Ensure this information is double-checked for accuracy, as all communication will go through the caregiver.

If you are still experiencing issues, please contact us at [email protected].

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