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Can you confirm whether my payment for my test has been received?

Find out how to confirm your payment has been received and what to do if you haven't received an order confirmation.

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Written by Hana

Once your payment has been successfully processed, you should receive an order confirmation email at the email address provided during checkout.

If you haven't received a confirmation, please check your junk or spam folder.

If you're still unsure whether your payment was successful, please contact our support team at [email protected] with your name, order number (if available) and the email address used to place your order.

Our team will be happy to check your order and confirm its payment status.

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