You can request a copy of your microbiome report or raw sequencing data through a Data Subject Access Request (DSAR).
To submit a request, please contact our Customer Support team via [email protected] and let us know what information you would like to access.
Requesting your virtual microbiome report
You can request a copy of your virtual microbiome report once your results have been released and the 7-day practitioner review period has passed.
Processing time: Generally 1–3 business days.
Fee: Free of charge.
Requesting raw sequencing data (FASTQ files)
You can also request a copy of the raw sequencing data generated during your microbiome analysis.
Processing time: Generally 1–2 weeks.
Fee: Free of charge.
FASTQ files contain raw sequencing data and require specialised bioinformatics software and expertise to process and interpret.
Please note that Microba does not provide additional analysis or interpretation of raw sequencing data. We are also unable to provide technical support for viewing or processing FASTQ files.