Microba Insight testing was officially decommissioned on 27 November 2024 and is no longer available. As a result, Insight test kits can no longer be processed, even if they are unopened.
Customers were notified of the upcoming service closure in October 2024 and were provided with a transition period to return eligible samples before testing ceased. In addition, these kits are now functionally expired.
If you still have an unused Insight kit, unfortunately it cannot be activated, processed, replaced, exchanged, or used as credit towards another test.
What are my options?
Microba now offers the Microbiome Explorer range of tests, which provide comprehensive microbiome analysis using our current testing platform.
Microbiome Explorer tests require a referral from a healthcare practitioner registered with Microba. If you are interested in testing, you can:
Speak with your existing registered healthcare practitioner.
Find a registered Microba practitioner through our practitioner directory.
Contact our Customer Support team if you need assistance finding a suitable practitioner.