If your collection paper becomes damaged or unusable, don't worry! You can still collect your sample using a clean, dry, disposable container placed inside your toilet bowl.
You can also use this method if you find it easier than the collection device provided.
Important collection tips:
Ensure the container is clean and dry, and that your sample does not come into contact with toilet water, urine or cleaning products.
Collect your sample from your first bowel movement of the day.
Follow the instructions provided with your kit when transferring your sample into the collection devices.
If you miss an approved collection or postage day, you may need to wait until the next suitable day to collect your sample.
If you need further assistance, please contact our support team at [email protected].