Unfortunately, we are unable to expedite testing or prioritise individual reports.
All samples undergo the same laboratory processing, quality control and analysis procedures to ensure accurate and reliable results.
Our standard turnaround time is 2 to 4 weeks from the date your sample is received and accepted by our laboratory.
Once testing and analysis are complete, your report will be released to your referring practitioner, who can review and discuss the findings with you.
We appreciate your patience while our laboratory completes the necessary testing and quality checks.
If your sample has been at our laboratory for longer than 4 weeks, please contact our support team at [email protected] for assistance.