FAQs
Answers to frequently asked questions.
Can I take my sample the day before?
How can I get a copy of my report?
How long does it take to get my report?
How to manage Metabolic Health through the Gut Microbiome
Testing in NZ
Where can I find employment and internship opportunities?
Insight Product: Can I still send my Insight sample back?
Is the Microba lab accredited?
What is the Microba Microbiome Explorer testing process?
Do Microba Microbiome Explorer kits have an expiry date?
What is Microbiome Explorer Essentials?
What is Microbiome Explorer Extended?
What is Microbiome Explorer Comprehensive?
What is MetaPanel?
How will my data be used?
What is your privacy policy?
Is NATA accreditation in Australia the equivalent of the CQC in the UK?
Will commission be paid to doctors?
Are other products in the Microbiome Explorer range available in the UK?
How is Invivo linked to Microba?
Is Microbiome Explorer Comprehensive covered by health insurance?
Tell me about the product / technology: Is it new? When was it established?
Who is Microba working with in the US?
What are the qualification requirements for HCPs to register to use Microbiome Explorer? What level of diploma/degree is accepted?
Sample Collection: Can I collect a sample the day before?
Does Microbiome Explorer test for H. pylori?
Does Microbiome Explorer test for SIBO?
Are Microba Microbiome Explorer services available outside Australia?
Before taking a sample:
How long do I need to wait to collect my sample after I have taken antibiotics?
Taking a sample: How much time should a patient allow to take the test?
Taking a sample: Is sample contaminated if it comes in contact with toilet paper?
What are the different types of kits available?
Do you offer discounts for low income or concession card holders?
Is it possible to sample from a colostomy bag? What are the recommendations?
Do you know exactly which oral species the Microbiome Explorer report can identify?
How many oral species can Microbiome Explorer Comprehensive identify?
Why does Microbiome Explorer not detect viruses?
Which fungal species are detected on a Microbiome Explorer report?
What are the features of the Microbiome Explorer Comprehensive healthy cohort?
Can H. pylori be detected by Microbiome Explorer?
Why is H. pylori stool antigen not included in the test?
Why are bile acids not included in the test?
I am having trouble taking my sample in the morning - can I take my sample in the afternoon?
Does the Microbiome Explorer Comprehensive report on worms?
Why is (Enterotoxigenic Bacteroides fragilis) ETBF not included in the report?
Is there an analysis correlating the microbiomes genetic potential to produce LPS (e.g., Microbiome Explorer detecting high levels of LPS-producing microbes) and measuring actual LPS levels to confirm?
Why is Lactobacillus missing?
Is Ruminococcus gnavus a poor mucin degrader?
If a species is not detected in a sample (and hence not listed in the spp explorer table), could it appear in the sample the following week? What is the typical short-term variability of stool microbiome?
When working to identify if there is Lyme disease present, are Babesia, Bartonella and Borrelia species included in the Microbiome Explorer tests?
How many Archaea species can Microbiome Explorer tests identify?
How many protist species does Microbiome Explorer Comprehensive report?
What are the differences between shotgun metagenomic sequencing and culture-based methods?
Would submitting three samples from the same person on different days (e.g., Monday, Tuesday) yield identical results due to NGS sequencing?
How many people are in the healthy comparison group?
What is the average number of species detected in the healthy group?
Sample Collection: What is the impact of anti-virals on Microbiome Explorer test results?
Sample Collection: What is the impact of anti-fungals on Microbiome Explorer test results?
Sample Collection: What impact do glycerol suppositories have on Microbiome Explorer test results?
Sample Collection: What impact does Mebendazole (treatment for worms) have on Microbiome Explorer test results?
Sample Collection: What impact does Loperamide (Gastro Stop) have on Microbiome Explorer test results?
Sample Collection: What impact does GLP-1 receptor agonists (e.g Ozempic and Mounjaro) have on Microbiome Explorer test results?
Sample Collection: What impact do enemas have on Microbiome Explorer test results?
How many spp can be identified within the Clostridium genus?
Species: How often would you expect to see fungi like Candida albicans detected in a Microbiome Explorer report?
Polyphenols: What are Polyphenols and how do they impact the microbiome and gut health
What is Pancreatic Elastase?
pH measurement - Why is pH measurement important for microbiome testing?
sIgA detection levels
Zonulin: What assay is used in the Microbiome Explorer Comprehensive panel to measure stool zonulin, and has it been specifically validated to detect true zonulin (as opposed to zonulin-related proteins or pre-haptoglobin-2)?
Will you be launching NGS for other test portfolios (vaginal, oral, urinary)?
Which countries are Microbiome Explorer products available in?
When will Microbiome Explorer be available in Northern Ireland and the Republic of Ireland?
Can clients pay in instalments?
I've changed my mind - can I get a refund?
Request for replacement if kit damaged
Can you guarantee sample stability for international shipping?
Can I send samples from Channel Islands (including Guernsey and Jersey)
Why do samples need to be received by the UK lab within 72 hours of collection?
Why does the sample have to be posted before 1pm Monday-Wednesday?
Can the Gram-positive/Gram-negative Ratio indicate potential inflammation?
2025 Holiday period